What is Insights?
Insights Bereavement Listening Service launched in Nantwich and rural areas in October 2021.
In consultation with ELOP, a plan was formed to launch a local service, provided by volunteers, which would offer
one-to-one listening support for those suffering with grief, due to loss and bereavement. The service was free to all over 18s, and clients could self-refer or be referred in via a Social Prescriber.
Our volunteer coordinator Maureen’s background as a counsellor, trainer and supervisor contributes to the service, as volunteers received training in listening skills and bereavement awareness, and anticipatory grief, as well as access to safeguarding training and more specialist bereavement training. Volunteers were supported by trained and experienced supervisors. All our volunteers are required to be reference checked and are generally well-supported.
2025 sees the service moving away from one-to-one listening and telephone listening support with a focus on peer-to-peer support from the various groups that we now run.
Bereavement affects us all at some point in our lives. We need to allow ourselves to grieve and to give ourselves time to work through our thoughts and feelings.
Maybe you want to talk about your experience. Maybe you are feeling lost or anxious. Maybe you feel friends and family don't understand.
Sometimes, talking to someone who is not a family member or a friend, but someone who will really listen and try to understand can be a great help.