Testimonials
“
When my husband was diagnosed with Alzheimer’s in July 2023 I was delighted to
discover that a new group was being set up in Nantwich to bring dementia carers
together once a month. Since then the group has been a major support to me and given
me new friends, with whom I can share good and bad experiences and often have a good
laugh too!
We have also had experts come and help with practical support and fnancial information.
.”
Susan 2025
I found it very rewarding, more so than from my paid work. I also think it’s huge privilege to be trusted with someone’s heart, grief, and pain.
Katrina – an Insights Volunteer
'Speaking to the listener helped me to untangle some knots for myself and to see that there could be a brighter future for me. I realised that I do not have to be defined by my loss.'
Insights client 2022
People have always said to me, when I’ve told them that I’m a carer/support worker that it must be a very rewarding job. I’ve not really understood what they meant by it so just agreed, because for me, I get paid to do that job of caring and I always do it to the very best of my ability.
Well today my client said ‘thank you, thank you for what you’re doing. You are really helping me, I enjoy our chats. I said,’ you’re welcome, that I’m glad I can help and be here for you to talk to.’
Not sure I would say I felt ‘rewarded’ but I felt a different type of happy and gladness?
Kelly – An Insights Volunteer
“I would like to thank the volunteer who supported me for being such an excellent listener. Although I originally came to the service due to a close family member’s bereavement, she has helped me so much to acknowledge and understand things that are going on in my life. Many, many thanks.”
Insights Client 2022
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Becoming an Insights Volunteer has been extremely important to me. My own personal experiences of bereavement were overwhelming, and I never asked for support at the time. I feel privileged to be accepted as a volunteer and it's incredibly rewarding to support clients who are grieving and help them through that difficult journey.
Kate – an Insights Volunteer
“This Service and my Listener helped me to come to terms with my grief. I would even look forward to the time spent with the Listener and came away feeling calmer. They truly helped me.”
Insights client 2022